Common Questions about Residential Portal

Resident Portal FAQ




frequently asked questions


How do I login to the Resident Portal?

To login to the Resident portal we will need you to reach out to our office and provide your email address and name. We will then give you an account number that along with your email will serve as the required materials to log in to your Resident Portal.

What is the Resident Portal for?

The resident portal allows tenants to seamlessly pay rent, setup autopay, file service requests, view their balance due, buy renters insurance, and more.

How do I set up automatic Payments?

Automatic payments are setup through the Resident Portal. Once you login, act as if you are going to pay, once you get to this point it will ask you if you would like to enroll is automatic payments. Select "yes" and done! You will be automatically debited for your rental amount every month.

Who is the Resident Portal for?

The Resident Portal is for HOA homeowners as well as for tenants at the properties we manage.

Where do I go / Who do I call if I need help with something as a Resident of Pristine Property Management?

Call our main office or send us an email. If there is an emergency we have a 24/7 line to make sure emergencies can be dealt with promptly and correctly.

Contact Us

WE’RE HERE TO HELP

Reach out anytime. We’ll respond quickly with answers to your questions and information about available properties.

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