Common Questions about Residential Portal
Resident Portal FAQ
frequently asked questions
How do I login to the Resident Portal?
To login to the Resident portal we will need you to reach out to our office and provide your email address and name. We will then give you an account number that along with your email will serve as the required materials to log in to your Resident Portal.
What is the Resident Portal for?
The resident portal allows residents to seamlessly pay their dues, setup electronic payments, setup autopay, view their balance due, and more.
How do I set up automatic Payments?
Automatic payments are setup through the Resident Portal. Once you login, act as if you are going to pay, once you get to this point it will ask you if you would like to enroll is automatic payments. Select "yes" and done! You will be automatically debited for your rental amount every month.
What should I do if there is a maintenance request that needs to be dealt with quickly ?
For maintenance requests that need fast attention, please call our main office. This line is on 24/7 and for emergencies stay on the line to get directed to our emergency contact.
Where do I go / Who do I call if I need help with something as a Resident of Pristine Property Management?
Call our main office or send us an email. If there is an urgent maintenance issue after hours, our office line is a 24/7 line to make sure these situations can be dealt with promptly and correctly.
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Reach out anytime. We’ll respond quickly with answers to your questions and information about available properties.
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